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Fake Motus and FMCSA Websites: How to Spot the Scam Emails in 2026

Reviewed by Austin Park, founder of ICR Filings · Updated October 22, 2026

The short answer
  • The real Motus is only motus.dot.gov. Real FMCSA sites end in .dot.gov and real emails end in @dot.gov.
  • FMCSA has named fake "New MOTUS Portal" sites like dot.motusdatadesk.com. Motus is never written in all caps.
  • Never reach Motus from an email link. Type motus.dot.gov yourself and check whether anything is waiting.
  • If you entered your information, change your Login.gov password, check your Motus account and SAFER record, and report it.

Since FMCSA moved registration into Motus in May 2026, scammers have been copying it. FMCSA's fraud alert page now lists a set of fake "New MOTUS Portal" sites, plus a long list of lookalike SAFER and FMCSA emails. They all want the same thing: your Login.gov sign-in, your ID, or your company details, so they can take over your USDOT record or steal your authority.

The only real addresses

  • Motus: motus.dot.gov
  • SAFER company snapshot: safer.fmcsa.dot.gov
  • FMCSA: anything ending in .dot.gov, and emails from an address ending in @dot.gov

The part that matters is the end of the address, right before the first single slash. A link like dot.motusdatadesk.com starts with "dot" but ends in .com, so it is not a government site.

The fake Motus sites FMCSA has named

FMCSA reports emails with the subject line "Notice of Required Off-Cycle Update- Motus email" that push a "New MOTUS Portal" button. The sites it lists:

  • dot.motuswebresources.com
  • dot.motusdatasboard.com
  • dot.motusdatadesk.com
  • dot.motuswebdeck.com
  • dot.motusfunction.com

One easy tell: FMCSA says Motus is a name, not an acronym, and it is never written in all caps. An email that says "MOTUS" is a warning sign by itself.

Other scams on FMCSA's list

What the email saysWhat it is after
Verify a "payment and fuel system" linked to your MC or DOT number (fake SAFER sites)Your login and payment details
Your carrier profile is incomplete, or your status is "not authorized"Your sign-in, through a lookalike FMCSA page
Immediate action required: send your insurance certificate, EIN letter, articles of organization, and driver's license front and backDocuments to impersonate your company
A safety audit request from a non-FMCSA addressCompany and personal information
Fill out attached forms with your SSN and USDOT PIN, or be fined within a dayAccess to your real FMCSA account

FMCSA also warns drivers about fake substance abuse professionals who collect a CDL number and date of birth, then threaten to enter false Clearinghouse violations unless they are paid.

Red flags that work on any email

  • The sender or link does not end in .gov. Hover over the link (or press and hold on a phone) to see where it really goes.
  • A threat with a short clock. FMCSA says "respond within a day or be fined" is not how its registration process works.
  • A request for documents by email. Real updates happen inside Motus after you sign in with Login.gov.
  • "Off-cycle" or "unscheduled" updates. Your MCS-150 update is due on a schedule tied to your USDOT number. See when yours is due.

The safe habit

Do not click a link in an email to reach Motus. Type motus.dot.gov into your browser or use a bookmark you saved yourself, sign in with Login.gov, and see whether anything is actually waiting for you. If nothing is there, the email was not real. Our guide to logging in to Motus walks through the real sign-in.

What about private filing services?

Private companies, including us, are allowed to help carriers with filings, and FMCSA notes that because carrier contact details are public, you will hear from private businesses after you register. A legitimate service:

  • Says plainly that it is a private company, not FMCSA or any government agency.
  • Never contacts you out of the blue asking for your Login.gov password or codes. For most filings, you designate a service in Motus by its filer number instead.
  • Shows the government fee separately from its own fee.

If an email or website hides who is behind it, treat it like a scam until you can confirm otherwise.

If you already clicked or entered your information

  1. Go to login.gov directly, change your password, and review your sign-in methods.
  2. Sign in at motus.dot.gov and check your company details, contacts, and anyone with access to your account.
  3. Look up your USDOT number on SAFER and check that your address, phone, and email are still yours. You can also use our USDOT lookup.
  4. Call the FMCSA Contact Center at 1-800-832-5660 if you were targeted.
  5. Report the scam to the FTC at reportfraud.ftc.gov and to the FBI at ic3.gov.

Not sure whether something on your record changed? A Compliance Check reviews your FMCSA record and tells you what is due and what looks wrong.

Common questions

Is "Notice of Required Off-Cycle Update" from Motus real?

FMCSA lists emails with that subject line pushing a "New MOTUS Portal" button as a scam. Your MCS-150 is due on a schedule tied to your USDOT number, not an off-cycle notice.

How do I know a Motus link is real?

Look at the end of the address right before the first single slash. It must end in .dot.gov. A link like dot.motusdatadesk.com starts with "dot" but ends in .com, so it is not a government site.

Will FMCSA email me asking for my documents?

Real registration updates happen inside Motus after you sign in with Login.gov. FMCSA lists emails demanding insurance certificates, EIN letters, and driver's licenses as scams.

Are private filing services scams?

Not necessarily. Private companies may help with filings. A legitimate one says plainly it is not FMCSA, never calls, texts, or emails you out of the blue asking for your Login.gov password or codes, and shows the government fee separately from its own.

I clicked a fake link. What do I do?

Change your Login.gov password at login.gov, check your Motus company details and users, check your SAFER record, call FMCSA at 1-800-832-5660, and report it at reportfraud.ftc.gov and ic3.gov.

Official sources

This guide is general information, not legal advice. Rules and fees change, so confirm with the official source before you file.

Related guides

Want us to handle it?

Your required USDOT update, reviewed and filed. Our turnaround: 1 business day after Motus access.

See MCS-150 Biennial Update
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